Gambling is a form of entertainment, but it should be enjoyed responsibly. It´s not a way to earn a quick buck. You should always avoid chasing losses, never play with money that you can’t afford to lose, and never gamble for money that should go towards rent, bills or other expenses. You should check your activity regularly in the Balance page to keep on top of your money spent.
If you start to feel uncomfortable in any way due to your gambling, you should take a break from playing or even consider self-exclusion.
If you have any questions, contact the support department and they will help you.
It’s important that our customers enjoy themselves in the casino, but we also understand that for some players, gaming can become a problem.
We pride ourselves of being fair, transparent and socially responsible and want to protect our players from playing irresponsibly and safeguard you, so you can have a playful, yet responsible gaming experience.
GamStop is a portal on which you can register yourself, temporarily or indefinitely and once registered you will not be able to gamble on, nor receive any marketing material from any website that is duly licensed in Great Britain.
If you need to take a break from playing, and don’t trust yourself to stay away, then use our Player Limitation options which can be found on the Player Limitation page of ‘My Account’.
There are a range Player Limitations you can choose from:
During any Self-Exclusion you will not be able to gamble or deposit, nor will you receive any marketing material (it can take up to 24 hours to remove you from all marketing databases).
Please note that any Self-Exclusion set will also apply to any other account you have on our license.
During the process of creating an account on our UK license you will have the option to restrict your daily, weekly or monthly deposit amount to any amount you want. You can change your deposit limits in the My Account section.
You have the option to contact the support department to ask them to add a Reality Check message to your account and even tell them how many minutes there should be between each Reality Check message.
When you have this enabled, a message will appear across your game screen each time the number of minutes you choose passes. The message will let you know how long your been playing for. From this message you will have the opportunity to press one of the following buttons, Continue, which will close the message and the game will stay open, Game History, which indicates your history and Close Game, which will close game and will log you out.
A self-assessment test is just as it sounds… a test where you can check if your gambling is starting to become an issue for you. By doing a self-assessment test, you can easily understand if gambling is becoming an issue for you and act before it gets out of hand.
If you’re concerned about your gaming or just want to control it, you can click here and take the Self-Assessment Test
If we notice signs that suggest you may have a gambling problem, we’ll contact you regarding our Responsible Gaming policy and discuss applying deposit limits or other restrictions.
You can also view the information at the below websites which may be able to provide support and advice in overcoming problems with gaming:
National Council on Problem Gambling
Gambling Therapy Helpline
We do not allow players under the age of 18 to gamble. This is stated in our Terms and Conditions.
We use both automated and manual processes in order to verify the age of the customer registering the account and any player under the age of 18 who registers an account will have their account closed immediately.
We recommend that parents install filtering programs on their computer to block certain software and websites. This will allow you to control the programs your children view and use.
We also advise taking the following precautions:
There's a lot to enjoy here at your favorite online casino, and while you can rest assured we do everything we can to keep your gaming experience here a safe one, there are a few things you can do to make it even safer.
Here are a few simple but effective ways you can prevent unauthorized access to your account:
Here are a few things to look out for if you think someone has accessed your account:
All that’s left to do is choose which ways you would like us to contact you with Free Bonus/Exclusive Offers and information about new game releases. Please choose from the options below.
If later you don’t like what you receive, it’s simple to change your mind from your Preferences Page.